Survey

1. Do you trust products sold by third-party sellers on major platforms?

A. Yes, if reviews are good

B. No, I prefer sold/shipped by the platform

C. It depends

2. What is your biggest personal goal right now?

A. Financial

B. Health/Fitness

C. Career

D. Personal Development

3. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

4. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

5. Are you influenced by a product's packaging?

A. Yes, greatly

B. A little

C. Not at all

6. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

7. Do you listen to music or podcasts while shopping online?

A. Yes, usually

B. Sometimes

C. No

8. What is your ideal delivery time?

A. Same-day

B. 1-2 days

C. 3-5 days

D. A week is fine

9. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

10. Have you ever bought something after seeing it on social media?

A. Yes, many times

B. Yes, a few times

C. No